Actor Rimi Sen has filed a lawsuit against Land Rover, seeking Rs 50 crore in damages for alleged defects in her luxury car and the resulting mental harassment. The car, purchased in 2020 for Rs 92 lakh, has had issues with the sunroof, sound system, and rear-end camera, causing Rimi significant mental anguish. Despite repeated complaints, the dealers have been dismissive, asking for evidence before addressing the concerns, leading to a continuous cycle of repairs.
Rimi Sen's complaint alleges that the car's defects and the company's handling of the repairs have caused her emotional distress, prompting her to pursue legal action. The vehicle was purchased from an authorized dealer with a warranty valid until January 2023. However, the issues have persisted, with a malfunctioning rear-end camera causing a collision on August 25, 2022.
The actor, known for her roles in films like 'Dhoom', 'Golmaal-Fun Unlimited', and TV reality shows 'Jhalak Dikhhla Jaa 9' and 'Bigg Boss 9'. She is also familiar in Tollywood after starring as female lead opposite Megastar Chiranjeevi in 'Andarivadu' directed by Sreenu Vaitla. She has accused Land Rover of negligence and emotional distress. Her lawsuit demands compensation for the damages caused by the car's defects and the company's handling of the situation.
Rimi Sen's case highlights the importance of customer satisfaction and timely resolution of issues in the luxury car market. As the case proceeds, it will be interesting to see how Land Rover responds to the allegations and addresses the concerns raised by Rimi Sen.