Mannara brands Akasa air staff rude. Mannara Chopra recently faced a challenging experience while traveling with Akasa Air, which she shared on X, expressing her dissatisfaction with the airline's staff for their alleged rude behavior.
During her journey from Delhi to Mumbai, Mannara, who was feeling unwell, claimed that the airline staff were not courteous. She took to X to criticize Akasa Airlines, stating, “The worst airlines to travel with @AkasaAir. This is my second experience with them, the first time I travelled they damaged my bag and this time I’m not feeling well they ended up being rude again.”
In response, Akasa Air replied promptly on X, expressing regret for Mannara's experience and explaining their excess baggage policy. However, they stated that they could not waive the fee, asking for her understanding. They also offered to address any previous concerns she might have had.
Mannara, frustrated with their response, replied, expressing her displeasure with the staff's behavior. She mentioned that instead of being understanding, they directed her to speak with their manager, who she felt was not courteous either.
In a detailed tweet, Akasa Air clarified their stance, stating that their baggage policy requires excess baggage fees for luggage exceeding the 15 kg limit. They explained that Mannara requested a waiver of this fee, which they could not accommodate. Additionally, they explained their seating policy regarding A+ seats, which require advance booking and an additional fee. Despite these policies, they accommodated Mannara in an emergency row seat for comfort.
Meanwhile, Mannara, known for her appearance on 'Bigg Boss 17' where she was the second runner-up, recently featured in the music video 'Saanware' alongside the show's first runner-up Abhishek Kumar.